Commercial law firm
«We always benefit from Vertec’s business know-how.»
Dr. Alexander Schmid, Partner, epartners Rechtsanwälte AG
Field of activity: Legal consulting in the areas of contract law, labour law, project management, export consulting as well as risk and compliance management
Establish: 1997
Challenges
Benefits
Vertec Services & CRM incl. all apps,
Budget & Phases, Business Intelligence
epartners is a specialized commercial law firm with a high level of competence in the fields of information technology, consulting, industry and construction. Their cases require not only efficient administration, but also personalized reporting and controlling.
«The weekly report on all open services is our efficient tool to know exactly how the order situation is developing.»
The Zurich-based Egli Isler Partner Rechtsanwälte AG provides a wide range of legal services for companies, ranging from contracts to compliance management. Their mostly complex cases must not only be managed efficiently, but also completely transparently.
Since 2001, epartners has relied on Vertec. With the Law Firms epartners has a proven, versatile and long-term secured total solution. This is important for customer loyalty: it is not enough to have excellent specialist, market and company knowledge to retain customers – it also needs a flexible management tool that grows over time and with the needs of clients and lawyers.
“Openness and clarity are assured,” says Dr. Alexander Schmid. “Vertec fully covers these core needs of our business – both internally and externally.”
With this, Dr. Schmid addresses the optimal combination that Vertec offers: Service entry, client management, customer relationship management and Business Intelligence. Reporting and Controlling can be tailored exactly to the needs of clients, lawyers and the law firm.
“Vertec is user-oriented, from service entry to archiving,” explains Dr. Schmid. The services are posted directly to the respective cases via the input mask. The system automatically creates invoice suggestions, which can be adjusted, but the original values are retained for internal controlling purposes. As soon as the case is completed, Vertec assigns an archive number with which the paper file is marked and stored.
«With vertec, we have identified, structured and refined our processes in line with the market.»
Dr. Schmid is also impressed by the system’s reliability: “Since implementation, there has been no major breakdown. If support was needed, the hotline team helped immediately.” His conclusion: “Thanks to Vertec, we were able to precisely identify our processes, structure them correctly and refine them in line with the market.”
