KYC (Know Your Customer)

Additional feature to check affiliated companies and persons when opening a mandate.

Product line

Standard

|

Expert

Operating mode

CLOUD ABO

|

ON-PREMISES

Modules

Services & CRM

Budget & Phases

Purchases

Resource Planning

Business Intelligence

Created: 26.11.2024
Machine translated
Updated: 26.11.2024 | First publication

With the Additional Feature , the respective affiliated companies and persons can be checked during the opening of a mandate. Since the requirements for such checks can be very different, this additional feature implements a basis that can be adapted and expanded as desired.

The download of the additional feature or the corresponding config set can be found here .

Application

  1. Open a new case and assign it to the client.
  2. Place a new one on the case via right-click KYC Prüfung to:
  3. Select a template via button.
    Here in the example the template Standard is used, which is entered in the field Besondere Sorgfaltspflicht enters the value No. In addition to Yes and No, you can also select None, so that changes made can be traced.
    As the requirements for KYC checks can be very different, the templates can be customized and created in the settings. See further down .
  4. When the template is selected, a checklist is created in the form of activities, which are grouped according to the following areas:
    • Company data
    • Documents
    • Risk analysis
    • Risk Rating (Low, Medium, High)
    • Additional checks (Anything that is not included in the predefined areas and should be checked can be added here)
  5. In the list of activities, the individual points can be entered via checkbox as Nicht notwendig or Erledigt next to the checkbox, it is shown who has activated the checkbox and when, and remarks can be entered. Only the last change is always saved and no change history is saved.
    Note: All documents associated with the exams can be saved to the respective activities.
  6. Once all the activities of a group have been edited, this is under Noch offen and the corresponding checkbox can be activated:
  7. On the page Beneficiaries and Confirmation you can find the section Personal checks and you can enter remarks.
    Via Checkbox can be recorded as soon as all persons have been checked.

Affiliated companies

The company conglomerate can be located in the subfolder Verbundene Firmen In this list, you can also directly create new KYC checks or open already executed checks:

Since KYC audits are related to cases, several audits are possible per company. In this list you can see for which company and when an audit has already been carried out.

Connected contacts

The contacts associated with the respective company can be stored in the subfolder Verbundene Kontakte In the list, the position (field Position on the contact > More Info page) is entered and it is visible whether and when a personal check has already been carried out.

Person checks

When opening a new person check in the subfolder Personenprüfungen or via button under Verbundene Kontakte The following window is opened and a list of activities is created based on the KYC check submission:

You can assign a role (roles can be customized and expanded, see further down ), public or political interest, and any relationships with politically exposed persons. On the More Info page, you can enter remarks and the date when the exam is completed.

The user’s activity list is processed in the same way as the KYC check.

Complete the exam

Once the person check, as well as all items of the activity list, all connected companies and contacts have been checked, the field can Prüfung abgeschlossen am a date. This fixes all entered values and the check can no longer be adjusted. How long the processing of this KYC check took can be evaluated in the KYC Checks folder (see further down ).

Folder KYC

Under Addresses and CRM > KYC KYC Prüfungen, filtered by address, case and jurisdiction, as well as the Durchlaufzeiten (the days from the creation to the completion of the tests).

KYC Templates and Roles

Templates for KYC checks and roles are maintained under settings > CRM > KYC settings.

  • In the Templates folder, you can edit existing activity lists or create new templates. Activities for person checks (type KYC Personenprüfung) are also created in the link Activities in the template.
  • In the Roles folder, you can create additional roles for person checks in KYC if necessary. The roles Actual economic right user and legal deputized are predefined.

Requirements and Download

  • The Expert product line is a prerequisite for this feature.

Important information before importing can be found in the article Interesting facts about the additional features . The exact import process can be found in the Articles about the config sets .

Download the additional feature with the following download link:

Version Requirement Download
6.7.0.15 Configset_kyc.xml

The following objects are created by importing the config set:

folder

folder KYC in the root folder Addresses and CRM with the following subfolders:

  • Cycle times KYC exams
  • KYC Exams

Folder KYC settings in root folder Settings > CRM with the following subfolders:

  • KYC Templates
    • Special due diligence
    • Standard
  • Role
    • Legal deputy
    • Beneficial owner
User groups
  •  User group
  • User Group KYC Examinations

The editors must be User group assigned to the appropriate user group.

Reports & Scripts
  • Event: Create activities for person checks
  • Event: Log changes on kyc checks
  • Event: Log completion on person checks
  • Event: New kyc check
  • Event: Set finished on activity for kyc checks
  • Script: kyc_renderers
  • Script: kyc_create_and_assign_person
  • Script: select_and_apply_kyc_template
Activity types

6 Activity Types are created.

Link types
  • Address Entry – KYC Examinations
  • KYC Examination – Activities
  • KYC Examination Template
  • Case – KYC Examinations
  • Personal checks – Address entry
  • Verification of persons – Activities
  • Personal Checks – KYC Checks
  • Affiliated Companies – KYC Examination
  • Connected Contacts – KYC Examination
Custom fields

A total of 27 custom Custom Fields are created.

Class Settings

Class settings and page customizations for the PluginCustomClass05 and PluginCustomClass06.

Translations

A total of 54 Translations are being created.