System Info
The System Info dialog with diagnostic information
Product line
Standard
|Expert
Operating mode
CLOUD ABO
|ON-PREMISES
Modules
Services & CRM
Budget & Phases
Purchases
Resource Planning
Business Intelligence
Created: 13.06.2003
Machine translated
Updated: 26.01.2022
|
Commandline removed
Various system information is available in Vertec. Via menu Einstellungen > System Info... open the Vertec System Info dialog.
[Client]
Displays local client settings, app type, Windows version, language settings, etc.
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| User | Up-to-date Vertec user | x | x | x |
| Name | Shows which app you are in. | x | x | x |
| version | Up-to-date Vertec client version | x | x | |
| Build | Up-to-date Vertec build of the client | x | x | |
| Culture | Windows regional settings | x | x | x |
| UI culture | Windows Language | x | x | x |
| Operating System | Local operating system type and version | x | x | x |
| Runtime | Version of the runtime. For the web app e.g. firefox 50.0 | x | x | x |
| Windows Session Type | Vertec uses the SESSIONNAME environment variable to determine the context in which the application is running. This can be useful for support purposes to determine whether it is RemoteDesktop or Citrix. The values are:
| x | x | |
| Arguments | Corresponds to the command line with which the app was started. This is the path and any arguments passed. | x | x |
[Connection]
Contains information about the connection of the client to the server.
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| Initial server address | This is the address used to connect when the Cloud Client is started. Corresponds to the server address as specified in the Vertec.ini file or to the command line parameter /SERVER. If the value for Initial Server Address Embedded is the desktop app. | x | x | x |
| Server Address | This is the actual connected address. This may differ from the Initial Server Address to which the connection is made, as for example the server can forward, e.g. from http://xy:8081 (Initial Server Address) to https://xy:8443 (Server Address). | x | x | |
| Transport Method | The Transport Method describes the protocol for communication between server and client. Essentially, there are 4 different transport protocols:
Vertec checks which protocols are supported by the server and client and selects the best one available jointly. In the case of the web app, the web browser is the client. | x | x |
[Server]
This section is shown every time the CloudServer is used (cloud app, web app, and in the future also Android, etc.). It is the information of the server, more precisely: the session (but this is consistent across all sessions).
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| version | Up-to-date Vertec version | x | x | |
| Build | Up-to-date Vertec build | x | x | |
| Protocol version | In order for the server and client to communicate, they must not only be together (see Transport Method under [Connection]), but also speak the same language. This is ensured by the protocol version. | x |
[General]
This is general information from the VertecLib. This is where the business logic runs in Vertec. The VertecLib is integrated into the desktop app or, in the case of cloud clients, into the session (Vertec.Session.exe).
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| Program version | Up-to-date Vertec version | x | x | x |
| System Platform | System Platform, e.g. Win32, Windows NT / 2000 |
x | x | x |
[Database]
Displays information about the Vertec database being used.
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| DbSection | Shows which database from the Vertec.ini is currently in use. | x | x | x |
| The other entries show the information of the corresponding DBSection in the Vertec.ini file. |
[Notif]
Shows the operation of the notification. In addition to the configuration values of the Notif section in Vertec.ini, the following diagnostic values are displayed:
| Name | Significance | Desktop | Cloud (disambiguation) | Web |
|---|---|---|---|---|
| Active | Is either 1 if Notif is activated on the client, or 0 otherwise. | x | x | x |
| ErrorCount | Displays the quantity of errors that have occurred in the Notif system since the Vertec client was started. If this value is not 0, there is a problem. | x | x | x |
| LastError | Displays the error text of the last error that occurred. Usually blank. | x | x | x |
| WaitCount | Up to date quantity of waiting cycles (see below). Normally 0. | x | x | x |
See also the troubleshooting section in the article about the Notif.
[Loaded Objects]
Displays the list of all currently loaded objects in the Vertec. This information can be useful for troubleshooting.